Barceló Emperatriz | Hotel in Madrid

| 9.6 (1018 Reviews) |  1 Bathroom
Castellana Hotel | Barceló Emperatriz

Hotel in Castellana, Madrid

Luxury hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and 24-hour room service.
Housekeeping is available on request.
Barceló Emperatriz offers 146 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, slippers, designer toiletries, and bidets. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

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Amenities

Air Conditioner
Parking
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for eur 150.0 per day.
Payment Policy
Fee for buffet breakfast: approximately eur 25 for adults and eur 13.8 for children valet parking fee: eur 35 per day rollaway bed fee: eur 150.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

Reviews

Fernando
Aug 11, 2025 05:21:53 PM
Review Score:   8
Summary: This is my second time staying at barcelo. Excellent location. Close to main spots but far enough so the outside streets are quiet. The staff are friendly and attentive. The room is ok nice but with really nice tub & a separate shower. This visit my room 212 was in a bit worse condition than my previous room. Door to bathroom wouldn’t close properly & the doors to toilet & shower would get stuck to floor. The AC works but is weird. You can have it at lowest setting and you won’t hear or feel heavy air blow out. But it. Does get the room cold eventually. We got cold at night. I appreciate that the room. Came with mini fridge and complimentary water, plus turndown service. The bed is comfortable. I would recommend they update their tv programming to allow guests to stream Netflix, etc. One annoyance was being charged extra to get into room early. I came from overnight flight. If the room has been cleaned and prepped, why charge someone an extra $75 euros. Just feel it should be complimentary at that point.
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