Is this Cleo Lake Kivu Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Cleo Lake Kivu Hotel have a swimming pool?

Yes, this Cleo Lake Kivu Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cleo Lake Kivu Hotel?

Best-rates for the Cleo Lake Kivu Hotel starts from $825 per night with includes Spa, Bar, Kitchen, Parking, Designated Smoking Area, Guest Services, Barbecue/Outdoor Cooking, Laundry, Accessibility, Restaurant, Wellness Facilities, Internet, Pool, Balcony/Terrace, Bedding/Linens, Toiletries, Entertainment, Breakfast, Child Friendly, Air Conditioner, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cleo Lake Kivu Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cleo Lake Kivu Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cleo Lake Kivu Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cleo Lake Kivu Hotel?

Based on the information reported by the owner or manager, the Cleo Lake Kivu Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cleo Lake Kivu Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cleo Lake Kivu Hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Cleo Lake Kivu Hotel | Hotel in Bwishyura

| 10.0 (3 Reviews) | 1 Bathroom

Hotel in Kibuye, Bwishyura

Hotel in Bwishyura with a full-service spa and free breakfast
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 2 bars/lounges, a coffee shop/cafe, and spa services.
Change of towels is available on request.
Cleo Lake Kivu Hotel offers 18 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations offer separate dining areas. Memory foam beds feature premium bedding. A pillow menu is available. 60-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Bwishyura hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toothbrush and toothpaste

Designer toiletries

Shampoo

Bidet

Toilet paper

Heated floor (bathroom)

Separate bathtub and shower

Hair dryer

Towels

Bathrobes

Rainfall showerhead

Soap

Bedroom

Premium bedding

Blackout drapes/curtains

Air conditioning

Bed sheets

Memory foam mattress

Pillow menu

In-room massage

Iron/ironing board

Desk

Slippers

Safe

Laptop-friendly workspace

Electrical adapters/chargers

Access via exterior corridors

Phone

Separate sitting area

Chef

Soundproofing

Turndown service

Breakfast

1 restaurant and 1 coffee shop/cafe

2 bars/lounges

Free cooked-to-order breakfast available daily 7:30 AM–11:00 AM

Paper towels

Free tea bags/instant coffee

Free bottled water

Mini-fridge

Dining room

Parking

Free secured, uncovered self parking on site

Wheelchair-accessible parking available

Accessibility

Wheelchair accessible (may have limitations)

Hardwood flooring in room

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk height (inches): 39

This property does not have elevators

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Wheelchair-accessible business center

2 on-site accessible parking spaces

Activities

Full-service spa

Outdoor pool

Entertainment

Cable channels

60-inch Smart TV

Premium channels

Netflix

Streaming services

Pay movies

General

Banquet hall

English

French

Swahili

Designated smoking areas (fines apply)

Guest Services

Laundry facilities

Mini-fridge

Separate dining area

Soundproofed rooms

Outdoor pool

Change of bedsheets (on request)

Daily housekeeping

Laundry facilities

Front desk (limited hours)

Change of towels (on request)

Concierge services

Turndown service

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in all rooms: Free WiFi

Outdoors

Garden

Outdoor furniture

Firepit

Spa

Body treatments

Aromatherapy

Massage - Thai

Steam room

Body wraps

Massage - Swedish

Sauna

Massage - deep-tissue

Body scrubs

Spa open daily

Facials

Massage - hot stone

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Angela

Apr 11, 2024 02:28:05 AM

Review Score: 10

Summary: This hotel is stunning. The views of the lake, the food, the decor; the spa! I wish we had had more time to just relax there!!

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Apartment Room Size: m² 2 King Beds	General No rollaway/extra beds, Number of bedrooms - 2, Lake view, Wheelchair accessible, Number of living rooms 1, Number of bathrooms - 2, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Deluxe Suite Room Size: 409 square feet m² 2 King Bed and Twin Bed	General No rollaway/extra beds, Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Location - top floor, Lake view, Bed count minimum 2, Number of living rooms 2, Free cribs/infant beds, Bed count maximum 2
Presidential Villa Room Size: m² 4 King Beds	General Bed count minimum 4, No rollaway/extra beds, Number of bedrooms - 4, Lake view, Wheelchair accessible, Bed count maximum 4, Number of living rooms 1, Private pool, Free cribs/infant beds