Is this Grand Mercure Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Grand Mercure Hanoi?

Check-in time for Grand Mercure Hanoi starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Grand Mercure Hanoi have a swimming pool?

Yes, this Grand Mercure Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Mercure Hanoi?

Best-rates for the Grand Mercure Hanoi starts from $123 per night with includes Toiletries, Entertainment, Hot Tub, Sports/Activities, Restaurant, Bar, Laundry, Ocean View, Security/Safety, Wellness Facilities, Balcony/Terrace, Oceanfront, Transportation/Shuttle, Business Services, Spa, Air Conditioner, Pool, Designated Smoking Area, Guest Services, Breakfast, Kitchen, Child Friendly, View, Wheelchair Accessible, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Grand Mercure Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Mercure Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Mercure Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Mercure Hanoi?

Based on the information reported by the owner or manager, the Grand Mercure Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Mercure Hanoi?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Grand Mercure Hanoi | Hotel in Hanoi

| 9.1 (369 Reviews) | 8 Bathrooms 24 Guests

Hotel in Dong Da, Hanoi

Located a 6-minute walk from Vietnam Fine Arts Museum, Grand Mercure Hanoi offers 5-star accommodations in Hanoi and features a garden, a terrace and a bar. The property is around a 17-minute walk from Ha Noi Railway station, 0.6 miles from One Pillar Pagoda and 1.3 miles from St. Joseph Cathedral. The hotel has an outdoor swimming pool, fitness center, karaoke and room service. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. Grand Mercure Hanoi has some accommodations with city views, and the rooms have an electric tea pot. All rooms have a closet. The accommodation offers a buffet or continental breakfast. At Grand Mercure Hanoi you'll find a restaurant serving Chinese, French and Italian cuisine. Vegetarian, vegan and gluten-free options can also be requested. Spa and wellness facilities including a sauna and a hot tub are at guests' disposal during their stay at the hotel. Speaking English, French, Japanese and Korean, staff are willing to help at the 24-hour front desk. Popular points of interest near Grand Mercure Hanoi include Hanoi Temple of Literature, Ho Chi Minh Mausoleum and Imperial Citadel. Noi Bai International Airport is 15 miles from the property, and the property offers a paid airport shuttle service.

Grand Mercure Hanoi is located in Hanoi.

This 181 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Restaurant, Bar, and several others. This is a 5 star rated property and has over 369 reviews with the average score of 9.1 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 181 Bedrooms Hotel if you want to learn more about this place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Grand Mercure Hanoi in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Mercure Hanoi”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Kitchen

Laundry

Facility Overview

Breakfast

Wine/Champagne

Special diet meals (on request)

Snack bar

Restaurant

Kids' meals

Kid-friendly buffet

Breakfast in the room

Coffee house on site

Accessibility

Visual aids (tactile signs)

Lowered sink

Wheelchair accessible

Raised toilet

Visual aids (Braille)

Bathroom emergency cord

Toilet with grab rails

Activities

Cooking class

Fitness

Facial treatments

Foot bath

Locker rooms

Body treatments

Beauty services

Massage

Body scrub

Karaoke

Spa lounge/Relaxation area

Hot tub/Jacuzzi

Fitness center

Happy hour

Spa facilities

Spa/Wellness packages

Body wrap

Tour or class about local culture

Steam room

Full-body massage

Sauna

General

Facilities for disabled guests

Family rooms

Air conditioning

Elevator

Non-smoking rooms

Designated smoking area

Safe

Soundproof rooms

Guest Services

Room service

Dry cleaning

Packed lunches

Business center

Airport shuttle

Currency exchange

24-hour front desk

Ironing service

Meeting/Banquet facilities

Daily housekeeping

Private check-in/out

Babysitting/Child services

Baggage storage

Express check-in/out

Airport shuttle (additional charge)

Fax/Photocopying

Tour desk

Laundry

Concierge

Outdoors

Garden

Outdoor pool (year-round)

Outdoor pool

Terrace

Security/Safety

CCTV outside property

Smoke alarms

Fire extinguishers

Key access

24-hour security

CCTV in common areas

Key card access

Security alarm

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Property cleaned by professional cleaning companies

Food can be delivered to guest accommodation

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Face masks for guests available

Access to healthcare professionals

First aid kits available

Thermometers for guests provided by property

Mobile app for room service

Physical distancing rules followed

Cashless payment available

Spa

Beach chairs/Loungers

Rooftop pool

Swimming pool

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.86

Location:

8.55

Staff:

9.39

Facilities:

9.38

Comfort:

9.66

Cleanliness:

9.57

Elizabeth

Feb 27, 2026 08:00:00 AM

Review Score: 8

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Grand Deluxe King Room - High Floor Room Type: Double Room Size: 32 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Towels, Guest bathroom, Shower cap, Slippers, Toilet paper, Bathrobe, Toothbrush, Shower, Conditioner, Walk-in shower, Hairdryer, Free toiletries, Toilet, Private bathroom, Bidet, Shampoo, Bathtub or shower, Body soap General Smoke Alarm, Hardwood or parquet floors, Trash cans, Fire extinguisher, Laptop safe, Hypoallergenic, Key card access, Suit press, Air conditioning, Ironing facilities, Key access, Carbon monoxide detector, Soundproof, Safe, Carpeted, Interconnecting room(s) available, Iron Media & Technology Satellite channels, Flat-screen TV, Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Coffee machine, Cleaning products, Refrigerator, Dryer, Electric kettle Living Area Sitting area, Desk Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock, Walk-in closet View City view, View Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room amenities Clothes rack, Pajamas, Feather pillow, Socket near the bed, Hypoallergenic pillow Pool and Spa Pool towels, Pool with a view, Rooftop pool Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Executive King Room with Lounge Access - High Floor Room Type: Double Room Size: 32 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Towels, Guest bathroom, Shower cap, Slippers, Toilet paper, Bathrobe, Toothbrush, Shower, Conditioner, Walk-in shower, Hairdryer, Free toiletries, Toilet, Private bathroom, Bidet, Shampoo, Bathtub or shower, Body soap General Smoke Alarm, Hardwood or parquet floors, Trash cans, Fire extinguisher, Laptop safe, Hypoallergenic, Key card access, Suit press, Air conditioning, Ironing facilities, Key access, Carbon monoxide detector, Soundproof, Safe, Carpeted, Interconnecting room(s) available, Iron Media & Technology Satellite channels, Flat-screen TV, Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Kitchen Coffee machine, Cleaning products, Refrigerator, Dryer, Electric kettle Living Area Sitting area, Desk Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock, Walk-in closet View City view, View, Garden view Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room amenities Clothes rack, Pajamas, Sofa bed, Feather pillow, Socket near the bed, Hypoallergenic pillow Pool and Spa Pool towels, Pool with a view, Rooftop pool Safety features Air purifiers Exclusive services Complimentary access to conference room/business areas, Complimentary breakfast in the executive lounge, Free gym access, Private check-in/out in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe King Suite with Lounge Access Room Type: Suite Room Size: 75 m² 1 King bed(s) Bed	Food & Drink Fruit, Minibar, Tea/Coffee maker Bathroom Towels, Shower cap, Private bathroom, Toilet, Toilet paper, Bathtub or shower, Body soap, Slippers, Bathtub, Shower, Bathrobe, Free toiletries, Guest bathroom, Conditioner, Walk-in shower, Hairdryer, Bidet, Shampoo, Toothbrush General Smoke Alarm, Hardwood or parquet floors, Trash cans, Fire extinguisher, Laptop safe, Hypoallergenic, Key card access, Suit press, Air conditioning, Ironing facilities, Key access, Carbon monoxide detector, Soundproof, Safe, Carpeted, Interconnecting room(s) available, Iron Media & Technology Satellite channels, Flat-screen TV, Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Kitchen Coffee machine, Cleaning products, Refrigerator, Dryer, Electric kettle Living Area Sitting area, Desk, Sofa Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock, Walk-in closet View City view, View, Garden view Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room amenities Clothes rack, Pajamas, Sofa bed, Feather pillow, Socket near the bed, Hypoallergenic pillow Pool and Spa Pool towels, Pool with a view, Rooftop pool Safety features Air purifiers Exclusive services Complimentary access to conference room/business areas, Complimentary breakfast in the executive lounge, Free gym access, Private check-in/out in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Grand Deluxe Twin Room - High Floor Room Type: Twin Room Size: 27 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Towels, Guest bathroom, Shower cap, Slippers, Toilet paper, Bathrobe, Toothbrush, Shower, Conditioner, Walk-in shower, Hairdryer, Free toiletries, Toilet, Private bathroom, Bidet, Shampoo, Bathtub or shower, Body soap General Smoke Alarm, Hardwood or parquet floors, Trash cans, Fire extinguisher, Laptop safe, Hypoallergenic, Key card access, Suit press, Air conditioning, Ironing facilities, Key access, Carbon monoxide detector, Soundproof, Safe, Carpeted, Interconnecting room(s) available, Iron Media & Technology Satellite channels, Flat-screen TV, Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Coffee machine, Cleaning products, Refrigerator, Dryer, Electric kettle Living Area Sitting area, Desk Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock, Walk-in closet View City view, View Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room amenities Clothes rack, Pajamas, Feather pillow, Socket near the bed, Hypoallergenic pillow Pool and Spa Pool towels, Pool with a view, Rooftop pool Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe King Room Room Type: Triple Room Size: 32 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Towels, Guest bathroom, Shower cap, Slippers, Toilet paper, Bathrobe, Toothbrush, Shower, Conditioner, Walk-in shower, Hairdryer, Free toiletries, Toilet, Private bathroom, Bidet, Shampoo, Bathtub or shower, Body soap General Smoke Alarm, Hardwood or parquet floors, Trash cans, Fire extinguisher, Laptop safe, Hypoallergenic, Key card access, Suit press, Air conditioning, Ironing facilities, Key access, Carbon monoxide detector, Soundproof, Safe, Carpeted, Iron Media & Technology Satellite channels, Flat-screen TV, Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Coffee machine, Cleaning products, High chair, Refrigerator, Dryer, Electric kettle Living Area Sitting area, Desk Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock, Walk-in closet View City view, View Room amenities Clothes rack, Pajamas, Feather pillow, Socket near the bed, Hypoallergenic pillow Accessibility Roll-in shower, Emergency cord in bathroom, Lower sink, Shower chair, Raised toilet, Toilet with grab rails Pool and Spa Pool towels, Pool with a view, Rooftop pool Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe Room with Twin Beds Room Type: Triple Room Size: 27 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Towels, Guest bathroom, Shower cap, Slippers, Toilet paper, Bathrobe, Toothbrush, Shower, Conditioner, Walk-in shower, Hairdryer, Free toiletries, Toilet, Private bathroom, Bidet, Shampoo, Bathtub or shower, Body soap General Smoke Alarm, Hardwood or parquet floors, Trash cans, Fire extinguisher, Laptop safe, Hypoallergenic, Key card access, Suit press, Air conditioning, Ironing facilities, Key access, Carbon monoxide detector, Soundproof, Safe, Carpeted, Iron Media & Technology Satellite channels, Flat-screen TV, Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Coffee machine, Cleaning products, High chair, Refrigerator, Dryer, Electric kettle Living Area Sitting area, Desk Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock, Walk-in closet View City view Room amenities Clothes rack, Pajamas, Feather pillow, Socket near the bed, Hypoallergenic pillow Pool and Spa Pool towels, Pool with a view, Rooftop pool Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Executive Room with Twin Beds and Lounge Access - High Floor Room Type: Triple Room Size: 32 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Towels, Guest bathroom, Shower cap, Slippers, Toilet paper, Bathrobe, Toothbrush, Shower, Conditioner, Walk-in shower, Hairdryer, Free toiletries, Toilet, Private bathroom, Bidet, Shampoo, Bathtub or shower, Body soap General Smoke Alarm, Hardwood or parquet floors, Trash cans, Fire extinguisher, Laptop safe, Hypoallergenic, Key card access, Suit press, Air conditioning, Ironing facilities, Key access, Carbon monoxide detector, Soundproof, Safe, Carpeted, Interconnecting room(s) available, Iron Media & Technology Satellite channels, Flat-screen TV, Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Kitchen Coffee machine, Cleaning products, Refrigerator, Dryer, Electric kettle Living Area Sitting area, Desk Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock, Walk-in closet View City view, View, Garden view Room amenities Clothes rack, Pajamas, Sofa bed, Feather pillow, Socket near the bed, Hypoallergenic pillow Pool and Spa Pool towels, Pool with a view, Rooftop pool Safety features Air purifiers Exclusive services Complimentary access to conference room/business areas, Complimentary breakfast in the executive lounge, Free gym access, Private check-in/out in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Presidential Suite with Lounge Access Room Type: Suite Room Size: 117 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Towels, Guest bathroom, Shower cap, Slippers, Toilet paper, Bathrobe, Toothbrush, Bathtub, Shower, Hairdryer, Free toiletries, Toilet, Private bathroom, Bidet, Shampoo, Bathtub or shower, Body soap General Smoke Alarm, Hardwood or parquet floors, Trash cans, Fire extinguisher, Laptop safe, Hypoallergenic, Key card access, Suit press, Air conditioning, Ironing facilities, Key access, Carbon monoxide detector, Soundproof, Safe, Carpeted, Iron Media & Technology Flat-screen TV, Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Kitchen Coffee machine, Cleaning products, Refrigerator, Dryer, Electric kettle Living Area Sitting area, Desk, Sofa Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock, Walk-in closet View City view, View Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room amenities Clothes rack, Pajamas, Feather pillow, Socket near the bed, Hypoallergenic pillow Pool and Spa Pool towels, Pool with a view, Rooftop pool Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer

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2.0 (1 Review)

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Central Location with Wide Window and Roof-top Garden

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Grand Mercure Hanoi | Hotel in Hanoi

Available rates:

Hotel in Dong Da, Hanoi

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

Bedroom

View

Accessibility

Room amenities

Pool and Spa

Safety features

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

Bedroom

View

Accessibility

Room amenities

Pool and Spa

Safety features

Exclusive services

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

Bedroom

View

Accessibility

Room amenities

Pool and Spa

Safety features

Exclusive services

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

Bedroom

View

Accessibility

Room amenities

Pool and Spa

Safety features

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

Bedroom