Is this Hang Bai hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hang Bai hotel have a swimming pool?

Yes, this Hang Bai hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hang Bai hotel?

Best-rates for the Hang Bai hotel starts from $105 per night with includes Pool, Bedding/Linens, Accessibility, Guest Services, Laundry, Internet, Kitchen, Security/Safety, Business Services, Spa, Child Friendly, Bar, Toiletries, Entertainment, Breakfast, Air Conditioner, Wheelchair Accessible, Wellness Facilities, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hang Bai hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hang Bai hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hang Bai hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hang Bai hotel?

Based on the information reported by the owner or manager, the Hang Bai hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hang Bai hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Heritage Ham Long Hotel & Spa | Hotel in Hanoi

| 9.8 (13 Reviews) | 1 Bathroom

Hang Bai Hotel | Heritage Ham Long Hotel & Spa

Hotel in Hang Bai, Hanoi

Luxury hotel with 2 restaurants and free breakfast
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Heritage Ham Long Hotel & Spa offers 100 accommodations with minibars and safes. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Air Conditioner

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Soap

Toilet paper

Towels

Private bathroom

Free toiletries

Toothbrush and toothpaste

Hair dryer

Bidet

Bathrobes

Shampoo

Bedroom

Air conditioning (climate-controlled)

Bed sheets

Heating (climate-controlled)

Iron/ironing board (on request)

Phone

Desk

Restaurant dining guide

Guidebooks/recommendations

Energy-saving switches

Water-efficient toilets only

Safe

Local maps

Slippers

Breakfast

Coffee/tea in common area(s)

Room service available

1 bar

Free buffet breakfast available daily 6:30 AM–10:00 AM

2 restaurants and 1 coffee shop/cafe

Coffee/tea maker

Free bottled water

Minibar

Electric kettle

Parking

Offsite parking within 98 ft (VND 200000 per day)

24-hour pick-up airport shuttle (surcharge)

Airport shuttle on request

Accessibility

Hardwood flooring in room

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Elevator

Elevator door width (inches): 276

8 stairs to reach property

Activities

Health/beauty spa

Casino

Outlet shopping

Spa services

Fitness center

Outdoor pool

Entertainment

Streaming services

Netflix

Digital channels

42-inch Smart TV

General

Business center

Meeting room

Conference center (550 square feet of space)

Water dispenser

Front-desk safe

Elevator

Reception hall

English

Vietnamese

Vegetarian dining options

Romance packages available

Water dispenser

Smoke-free property

Locally-owned & organized tours & activities

Vegan dining options

At least 80% of food locally-sourced

At least 80% lighting from LEDs

Couples dining

Guest Services

Outdoor pool

Snack bar/deli

Dry cleaning service

Tour/ticket assistance

24-hour front desk

Daily housekeeping

Porter/bellhop

Concierge services

Luggage storage

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Available in all rooms: Free WiFi

Spa

Reflexology

Body wraps

Body scrubs

Massage - hot stone

Ayurvedic treatments

Couples treatment room(s)

Facials

Massage - sports

4 treatment rooms

Massage - deep-tissue

Aromatherapy

Body treatments

Massage/treatment rooms

Massage - Swedish

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 15

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. cribs (infant beds) are not available.

Payment Policy

Airport shuttle fee: vnd 500000 per vehicle (maximum occupancy 3) nearby parking fee: vnd 200000 per day (98 ft away) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) credit card charges are subject to a surcharge of 3 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: apple pay and samsung pay special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Marte-Helen

Oct 6, 2025 06:23:57 PM

Review Score: 10

Summary: All though this is a brand new hotel and it wasn’t 100% finished - it did not disappoint at all! All the staff were super helpful and service oriented, and open about it being newly built. They did their absolute best to accommodate, and I’d definitely stay here again if I ever go back to Hanoi.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite with Living Room Open Window Room Size: m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Shower only, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, City view, Free cribs/infant beds, Bed count maximum 2
Standard Triple Room Room Size: 323 square feet m² 3 Twin Beds	General Number of living rooms 0, Ping - 9, Square meters - 30, No rollaway/extra beds, Number of bedrooms - 0, Shower only, Rainfall showerhead, Bed count maximum 3, Square feet - 323, Free cribs/infant beds, Bed count minimum 3
Premier Room Open Window Room Size: 248 square feet m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Square feet - 248, No rollaway/extra beds, Number of bedrooms - 0, Ping - 7, Shower only, Rainfall showerhead, Bed count minimum 1, Square meters - 23, Free cribs/infant beds, Bed count maximum 2
Junior Room No Window. Room Size: 194 square feet m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 194, Ping - 5, Square meters - 18, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Deluxe Room with Internal Window Room Size: 237 square feet m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Square feet - 237, No rollaway/extra beds, Number of bedrooms - 0, Ping - 7, Shower only, Rainfall showerhead, Bed count minimum 1, Square meters - 22, Free cribs/infant beds, Bed count maximum 2
Heritage Room Room Size: m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Separate bathtub and shower, Number of bedrooms - 0, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, City view, Free cribs/infant beds, Bed count maximum 2
Family Connecting Room Room Size: 398 square feet m² 3 King Bed and Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Shower only, Square meters - 37, Rainfall showerhead, Bed count maximum 3, Square feet - 398, City view, Free cribs/infant beds, Bed count minimum 3
Premium Deluxe Room City View Room Size: 280 square feet m² 1 King Bed 2 Twin Beds	General Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Shower only, Square meters - 26, Extra bed count 1, Free cribs/infant beds, Square feet - 280, Rainfall showerhead, Bed count minimum 1, City view, Bed count maximum 2
Balcony Deluxe Room City View Room Size: 258 square feet m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7, Shower only, Square meters - 24, Free cribs/infant beds, No rollaway/extra beds, Balcony, Rainfall showerhead, Bed count minimum 1, City view, Bed count maximum 2
Executive Suite City View Room Size: 300 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Square feet - 300, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Kitchen Studio Open Window Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Kitchenette, Square feet - 323, Separate dining area, Free cribs/infant beds, Square meters - 30, Separate bathtub and shower, No rollaway/extra beds, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view