Lotus Inn West Lake | Apartment in Hanoi

| 7.8 (270 Reviews) |   17 Bedrooms  6 Bathrooms  12 Guests
Thuy Khue Apartment | Lotus Inn West Lake

17 Bedroom Apartment in Thuy Khue, Hanoi

Lotus Inn West Lake enjoys a location in Hanoi, 1.2 miles from West Lake and 1.8 miles from Imperial Citadel. There's a private entrance at the condo hotel for the convenience of those who stay. The condo hotel features rooms with air conditioning, free private parking, and free Wifi. The units come with parquet floors and feature a fully equipped kitchen with a microwave, a dining area, a flat-screen TV with cable channels, and a private bathroom with bidet and slippers. A terrace with an outdoor dining area and lake views is offered in select units. At the condo hotel, all units are allergy-free and soundproof. Popular points of interest near the condo hotel include One Pillar Pagoda, Quan Thanh Temple, and Ho Chi Minh Mausoleum. Noi Bai International Airport is 14 miles from the property, and the property offers a paid airport shuttle service.

Lotus Inn West Lake is located in Hanoi.

This 17 Bedrooms Apartment is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Transportation/Shuttle, Security/Safety, and several others. This is a 3 star rated property and has over 270 reviews with the average score of 7.8 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Apartment for your next visit, you will surely love it.

You can check the reviews and description of this 17 Bedrooms Apartment if you want to learn more about this place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Lotus Inn West Lake in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Lotus Inn West Lake”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Apartment, please let us know.

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Amenities

Air Conditioner
Parking
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Fireplace/Heating
Guest Services
Internet
Laundry

Facility Overview

Parking
  • Parking
  • Free parking
  • Parking on site
  • Parking garage
  • Private Parking
General
  • Smoke-free property
  • Non-smoking rooms
  • Elevator
  • Heating
  • Air conditioning
Guest Services
  • Airport shuttle
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • 24-hour front desk
  • Laundry
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Terrace
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • CCTV outside property
  • Key access
  • CCTV in common areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.13
Location:
8.78
Staff:
8.37
Facilities:
7.79
Comfort:
8.05
Cleanliness:
7.87
Tony
Nov 18, 2025 08:00:00 AM
Review Score:   5
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Great location, right next to the lake
Negative: The bed sheets were stained, when I asked for replacements they just brought different, still stained sheets which I refused and was told there were no more! I ended up getting given a mattress topper for a bed sheet, which was not fitted and was uncomfortable to sleep on as kept sliding around while I was sleeping! Also it's a very busy area, right next to a road with beeping motorbikes constantly going past until past midnight! There is also construction work nearby that will wake you up early in the morning!
See All Reviews

Room Arrangement

Room Info Facilities
Apartment with Lake View
Room Type: Apartment
Room Size: 26 m2
1 Queen bed(s) Bed
Apartment with Lake View

Bathroom

Body soap, Private bathroom, Shampoo, Bathtub or shower, Toilet, Hairdryer, Toothbrush, Free toiletries, Slippers, Bidet, Shower, Towels, Towels/Sheets (extra fee), Toilet paper

Media & Technology

TV, Mobile hotspot device, Cable channels, Flat-screen TV

General

Fire extinguisher, Private entrance, Soundproof, Heating, Smoke Alarm, Hardwood or parquet floors, Carpeted, Mosquito net, Trash cans, Air conditioning, Key access, Hypoallergenic, Fan

Kitchen

Washing machine, Refrigerator, Kitchenette, Microwave, Stovetop, Kitchenware, Dryer, Electric kettle, Kitchen, Cleaning products

Outdoors

Balcony

Living Area

Desk

Bedroom

Wardrobe or closet, Walk-in closet, Extra long beds (> 6.5 ft)

View

City view, Landmark view, View, Lake view

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible, Lower sink

Building Characteristics

Private apartment in building

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed

Entertainment & Family Services

Child safety socket covers

Food & Drink

Bottle of water
Studio Apartment
Room Type: Apartment
Room Size: 33 m2
1 Queen bed(s) Bed

Bathroom

Body soap, Private bathroom, Shampoo, Bathtub or shower, Toilet, Hairdryer, Toothbrush, Free toiletries, Slippers, Bathtub, Shower, Towels, Bidet, Towels/Sheets (extra fee), Toilet paper

Media & Technology

TV, Mobile hotspot device, Cable channels, Flat-screen TV

General

Fire extinguisher, Private entrance, Soundproof, Heating, Smoke Alarm, Hardwood or parquet floors, Carpeted, Mosquito net, Trash cans, Air conditioning, Key access, Hypoallergenic, Fan

Kitchen

Washing machine, Refrigerator, Dining table, Kitchenette, Microwave, Stovetop, Kitchenware, Dryer, Electric kettle, Kitchen, Cleaning products

Living Area

Sitting area, Desk, Sofa

Outdoors

Patio

Bedroom

Wardrobe or closet, Walk-in closet, Extra long beds (> 6.5 ft)

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible, Lower sink

Building Characteristics

Private apartment in building

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed

Entertainment & Family Services

Child safety socket covers

Food & Drink

Bottle of water

View

Inner courtyard view, Quiet street view
Apartment with Terrace
Room Type: Apartment
Room Size: 45 m2
1 King bed(s) Bed

Bathroom

Body soap, Private bathroom, Shampoo, Bathtub or shower, Toilet, Hairdryer, Toothbrush, Free toiletries, Slippers, Bathtub, Shower, Towels, Bidet, Towels/Sheets (extra fee), Toilet paper

Media & Technology

TV, Mobile hotspot device, Cable channels, Flat-screen TV

General

Fire extinguisher, Private entrance, Soundproof, Heating, Smoke Alarm, Hardwood or parquet floors, Carpeted, Mosquito net, Trash cans, Air conditioning, Key access, Hypoallergenic, Fan

Kitchen

Washing machine, Refrigerator, Dining table, Kitchenette, Microwave, Stovetop, Kitchenware, Dryer, Electric kettle, Kitchen, Cleaning products

Outdoors

Outdoor furniture, Terrace, Outdoor dining area, Balcony

Living Area

Sitting area, Desk, Dining area, Sofa

Bedroom

Wardrobe or closet, Walk-in closet, Extra long beds (> 6.5 ft)

View

City view, Landmark view, View, Lake view

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by stairs only, Lower sink, Accessible by elevator, Upper floors accessible by elevator

Building Characteristics

Private apartment in building

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed

Entertainment & Family Services

Child safety socket covers

Food & Drink

Bottle of water
Apartment - Ground Floor
Room Type: Apartment
Room Size: 30 m2
1 Queen bed(s) Bed

Bathroom

Body soap, Private bathroom, Shampoo, Bathtub or shower, Toilet, Hairdryer, Toothbrush, Free toiletries, Slippers, Bathtub, Shower, Towels, Bidet, Towels/Sheets (extra fee), Toilet paper

Media & Technology

TV, Mobile hotspot device, Cable channels, Flat-screen TV

General

Fire extinguisher, Private entrance, Soundproof, Heating, Smoke Alarm, Hardwood or parquet floors, Carpeted, Mosquito net, Trash cans, Air conditioning, Key access, Hypoallergenic, Fan

Kitchen

Washing machine, Refrigerator, Kitchenette, Microwave, Stovetop, Kitchenware, Dryer, Electric kettle, Kitchen, Cleaning products

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Walk-in closet, Extra long beds (> 6.5 ft)

Accessibility

Upper floors accessible by stairs only, Lower sink, Accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible

Building Characteristics

Private apartment in building

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed

Entertainment & Family Services

Child safety socket covers

Food & Drink

Bottle of water
Apartment with Balcony
Room Type: Apartment
Room Size: 28 m2
1 Full bed(s) Bed

Bathroom

Body soap, Private bathroom, Shampoo, Bathtub or shower, Toilet, Hairdryer, Toothbrush, Free toiletries, Slippers, Bidet, Shower, Towels, Towels/Sheets (extra fee), Toilet paper

Media & Technology

TV, Mobile hotspot device, Cable channels, Flat-screen TV

General

Fire extinguisher, Private entrance, Soundproof, Heating, Smoke Alarm, Hardwood or parquet floors, Carpeted, Mosquito net, Trash cans, Air conditioning, Key access, Hypoallergenic, Fan

Kitchen

Washing machine, Refrigerator, Kitchenette, Microwave, Stovetop, Kitchenware, Dryer, Electric kettle, Kitchen, Cleaning products

Outdoors

Balcony

Living Area

Desk

Bedroom

Wardrobe or closet, Walk-in closet, Extra long beds (> 6.5 ft)

View

View, City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Lower sink

Building Characteristics

Private apartment in building

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed

Entertainment & Family Services

Child safety socket covers

Food & Drink

Bottle of water
Apartment - Split Level
Room Type: Apartment
Room Size: 28 m2
1 Full bed(s) Bed

Bathroom

Body soap, Private bathroom, Shampoo, Bathtub or shower, Toilet, Hairdryer, Toothbrush, Free toiletries, Slippers, Bidet, Shower, Towels, Towels/Sheets (extra fee), Toilet paper

Media & Technology

TV, Mobile hotspot device, Cable channels, Flat-screen TV

General

Fire extinguisher, Private entrance, Soundproof, Heating, Smoke Alarm, Hardwood or parquet floors, Carpeted, Mosquito net, Trash cans, Air conditioning, Hypoallergenic, Fan

Kitchen

Washing machine, Refrigerator, Kitchenette, Microwave, Stovetop, Kitchenware, Dryer, Electric kettle, Kitchen, Cleaning products

Living Area

Sitting area, Desk

Bedroom

Wardrobe or closet, Walk-in closet, Extra long beds (> 6.5 ft)

View

City view, Landmark view, View, Lake view

Accessibility

Entire unit located on ground floor, Upper floors accessible by stairs only, Lower sink

Building Characteristics

Private apartment in building

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed

Entertainment & Family Services

Child safety socket covers

Food & Drink

Bottle of water
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