While you're here, you can enjoy all the comforts of home and more, including a refrigerator and a stovetop, as well as free WiFi and a coffee/tea maker. Other amenities include hypo-allergenic bedding, laundry facilities, towels, and slippers.
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Amenities
Air Conditioner
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3:30 pm; check-in end time: 10:00 pm express check-in available minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 10:30 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 6 years old or younger stays free when using existing bedding. rollaway/extra beds are available for chf 25.0 per day. cribs (infant beds) are available for chf 10.0 per day.
Payment Policy
Pet fee: chf 30 per pet, per day late check-out is available for a fee (subject to availability) housekeeping fee: chf 12 per day kitchen/kitchenette fee: chf 25 per stay crib (infant bed) fee: chf 10.0 per day rollaway bed fee: chf 25.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total pets pets allowed for an extra charge of chf 30 per pet, per day pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Victor
Nov 16, 2025 07:11:16 PM
Review Score:
10
Summary: Excelente
See All Reviews
Reviews
Victor
Nov 16, 2025 07:11:16 PM
Review Score:
10
Summary: Excelente
Yen Ping
Nov 3, 2025 01:32:19 PM
Review Score:
8
Summary: Hotel with the basic amenities. The free public transport pass for guests was really useful and the free laundry room was another big plus point!
Boris
Oct 17, 2025 05:17:51 PM
Review Score:
8
Summary: .
Tim
Sep 18, 2025 09:54:43 PM
Review Score:
4
Summary: A tatty and careworn ‘hotel’. Poorly furnished and poorly equipped. The advertised ‘kitchenette’ had a kettle and a microwave, but NO utensils - but they could be hired for CHF15….!!! We didn’t bother.
The picture in the advert bore no resemblance to our room.
We were disturbed throughout the night by party-like noise from another room on our corridor.
Thi Nhu Ai
Aug 14, 2025 04:13:02 PM
Review Score:
4
Summary: The bathroom was quite dirty. The floors were sticky and did not feel clean. The receptionist was very nice and helpful and the location is pretty convenient to travel around Lugano.
Jaime
Aug 12, 2025 04:01:59 PM
Review Score:
10
Summary: Was an issue, but I couldn't define adequately the reason. During the booking, I don't remember to have the option to change the age of my kid. I came early and alone to do the check in and receive the key.
When we arrive late in the night, the booking was done for under 1 year old (she is 11) so just one bed was in the bedroom.
They offer option to resolve and that's a good point, but the error could be in the website, or the hotel options.
But definitively, the location was great to visit different and interesting areas of Lugano.
Uzar
Jul 19, 2025 06:47:05 PM
Review Score:
10
Summary: Friendly and very helpful staff. Bus stop was close and also train station not too far away
Jos
Jun 28, 2025 07:23:59 PM
Review Score:
6
Summary: Adequate
Jun 14, 2025 12:17:22 AM
Review Score:
6
Summary: Overall a good stay, the location was brilliant for walking to town and getting transport. However, hidden costs involved such as cooking equipment and cleaning equipment. Air con was a hit or miss, overall a little pricey but generally okay.
Ka chun
Jun 12, 2025 01:01:14 PM
Review Score:
10
Summary: It is only 15mins walk to city center and hotel will also provide city pass for tourist for free. You can take a bus to connect to town, too. If you are on the road trip, hotel will provide parking area with additional charge. And also can pay for cooking set.
