Is this MainStay Suites Mackay pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the MainStay Suites Mackay have a swimming pool?

Yes, this MainStay Suites Mackay has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in MainStay Suites Mackay?

Best-rates for the MainStay Suites Mackay starts from $187 per night with includes Balcony/Terrace, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Entertainment, Internet, TV, Parking, Accessibility, Toiletries, Barbecue/Outdoor Cooking, Child Friendly, Kitchen, Laundry, Air Conditioner, Fireplace/Heating, Restaurant, Guest Services, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is MainStay Suites Mackay a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the MainStay Suites Mackay wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the MainStay Suites Mackay has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the MainStay Suites Mackay?

Based on the information reported by the owner or manager, the MainStay Suites Mackay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for MainStay Suites Mackay?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

MainStay Suites Mackay | Hotel in Mackay

| 8.6 (203 Reviews) | 1 Bathroom

Hotel in Mackay

Luxury hotel with a fitness center and an outdoor pool
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
MainStay Suites Mackay offers 97 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with digital channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mackay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Toiletries

Guest Services

Entertainment

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Free toiletries

Private bathroom

Hair dryer

Towels

Shower

Soap

Bedroom

Cribs/infant beds (surcharge)

Heating

Down comforter

Premium bedding

Air conditioning

Bed sheets

Connecting rooms available

Soundproofing

Individually furnished

Laptop-friendly workspace

Desk

Restaurant dining guide

Iron/ironing board

Individually decorated

Safe

Phone

Breakfast

1 restaurant

Free bottled water

Microwave

Toaster

Coffee/tea maker

Electric kettle

Stovetop

Parking

Wheelchair-accessible parking available

Height restrictions apply for onsite parking

Free self parking on site

Accessibility

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible parking

Raised toilet seat

Wheelchair accessible (may have limitations)

Low-height counter and sink

In-room accessibility

Wheelchair-accessible path to elevator

Activities

Beach access

Fitness center

Outdoor pool

Entertainment

42-inch flat-screen TV

Digital channels

General

Conference space (775 square feet)

Meeting room

Vending machine

Newspapers in lobby

Front-desk safe

Banquet hall

English

Smoke-free property

Guest Services

Cribs/infant beds (surcharge)

Microwave

Outdoor pool

Laundry facilities

Soundproofed rooms

Daily housekeeping

Tour/ticket assistance

Luggage storage

Laundry facilities

Dry cleaning service

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Garden

BBQ grill(s)

Terrace

Picnic area

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 10:00 am early check-in fee: aud 25 early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 10 am contactless check-out available late check-out fee: aud 50.00 late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for aud 60.0 per day. cribs (infant beds) are available for aud 10.0 per day.

Payment Policy

Pet fee: aud 350 per accommodation, per stay service animals are exempt from fees early check-in fee: aud 25 (subject to availability) late check-out fee: aud 50.00 (subject to availability) crib (infant bed) fee: aud 10.0 per day rollaway bed fee: aud 60.0 per day credit card charges are subject to a surcharge the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of aud 350 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Anne

Sep 29, 2025 03:45:27 AM

Review Score: 10

Summary: Great amenities close to everything. Great staff

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, Multiple Beds, Non Smoking (Efficiency) Room Size: m² 2 King Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed, Accessible, Non Smoking (Efficiency) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed, Non Smoking (Efficiency) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, Multiple Beds, Accessible, Non Smoking (Efficiency) Room Size: m² 2 King Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 King Bed, Non Smoking (Efficiency) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1