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Refugia Chiloé | Hotel in Castro

| 9.8 (7 Reviews) |  1 Bathroom
Castro Hotel | Refugia Chiloé

Hotel in Castro

At Refugia Chiloé, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy kayaking.
Change of towels is available on request.
Refugia Chiloé offers 24 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Eco Friendly
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Heating
Hot Tub
Internet
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Shampoo
  • Rainfall showerhead
  • Deep soaking bathtub
  • Bathrobes
  • Towels
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Free toiletries
  • Soap
Bedroom
  • Desk
  • Turndown service
  • Laptop-friendly workspace
  • Connecting rooms available
  • Safe
  • Hypo-allergenic bedding
  • Down comforter
  • Bed sheets
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
Breakfast
  • 1 restaurant
  • 1 bar
  • Room service available
  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • Free bottled water
Parking
  • Free uncovered self parking on site
  • Onsite parking includes off-street options
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Elevator
Activities
  • Bike parking
  • Free bicycle rentals
  • Bike storage
  • Kayaking
  • Access to nearby outdoor pool
  • Canoeing
  • Full-service spa
  • Horse riding/rentals
  • Boat tours
  • Hot tub
  • Private picnics
  • Winery release events
  • Steam room
  • Sauna
  • Indoor pool
  • Outdoor pool
  • Access to nearby indoor pool
  • Outdoor pool access
  • Indoor pool access
  • Fishing
  • Ecotours
  • Whale watching
  • Hiking/biking trails
  • Horse riding
General
  • Spanish
  • English
  • Water dispenser
  • Library
  • Front-desk safe
  • Elevator
  • Vegetarian dining options
  • Water dispenser
  • Vegan dining options
  • Local artist showcase
  • At least 80% of food locally-sourced
  • Locally-owned & organized tours & activities
  • Smoke-free property
  • At least 80% lighting from LEDs
  • Romance packages available
  • Books
  • At least 80% organic food
  • Comprehensive food waste policy
  • Local culture & ecosystem education
  • No plastic water bottles
Guest Services
  • Luggage storage
  • Turndown service
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning service
  • Concierge services
  • Water sports equipment
  • Access to nearby outdoor pool
  • Laundry facilities
  • Access to nearby indoor pool
  • Snack bar/deli
  • Indoor pool
  • Outdoor pool
Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Outdoor furniture
  • Terrace
  • Pool sun loungers
  • Beachfront location
  • Garden
  • Firepit
  • Vegetable garden
Spa
  • Massages
  • Body treatments
  • Hot tub
  • Aromatherapy
  • Sauna
  • Hydrotherapy
  • Spa open daily

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before 11 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Reviews

Jay
Mar 3, 2026 02:47:06 AM
Review Score:   10
Summary: This was one of the best hotels I have ever stayed at and I have stayed in many 5 star hotels. From the staff, to the grounds, to the ameneties, this place is impeccable. We felt completely taken care of by the staff. The entire process was absolutely wonderful
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Room Arrangement

Room Info Facilities
Suite
Room Size: 431 square feet m2
1 King Bed
2 Large Twin Beds
Suite

General

Room and bed type depend on availability check-in, Square meters - 40, Square feet - 431, Coffee/tea maker, Sea view, Number of bedrooms - 1, Electric kettle, Ping - 12, Bed count minimum 1, Bed count maximum 2
Pullao
Room Size: 366 square feet m2
1 King Bed
2 Large Twin Beds
Pullao

General

Square meters - 34, Square feet - 366, Sea view, Number of bedrooms - 1, Ping - 10, Bed count minimum 1, Bed count maximum 2
Rilan
Room Size: 323 square feet m2
1 King Bed
2 Large Twin Beds
Rilan

General

Square meters - 30, Square feet - 323, Sea view, Number of bedrooms - 1, Ping - 9, Bed count minimum 1, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Refugia Chiloé starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Refugia Chiloé has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Refugia Chiloé starts from $628 per night with includes Guest Services, Pool, Accessibility, Bedding/Linens, Toiletries, Wheelchair Accessible, Security/Safety, Bar, Entertainment, Breakfast, Barbecue/Outdoor Cooking, Parking, Balcony/Terrace, Wellness Facilities, Spa, Heating, Laundry, Sports/Activities, Restaurant, Eco Friendly, Child Friendly, Hot Tub, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Refugia Chiloé is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Refugia Chiloé indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.