Balsoy Mountain Hotel | Hotel in Erzurum

| 9.7 (51 Reviews) |  2 Bathrooms  6 Guests
Palandoken Hotel | Balsoy Mountain Hotel

Hotel in Palandoken, Erzurum

Balsoy Mountain Hotel features a garden, shared lounge, a restaurant and bar in Erzurum. Each room at the 3-star hotel has city views, and guests can enjoy access to a playground and to a sauna. The property provides a kids' club, room service and currency exchange for guests. Complete with a private bathroom equipped with a bidet and free toiletries, all guest rooms at the hotel have a flat-screen TV and air conditioning, and selected rooms will provide you with a seating area. All rooms feature a safety deposit box. The area is popular for skiing, and ski equipment rental and car rental are available at Balsoy Mountain Hotel. Speaking English and Turkish at the reception, staff will be happy to provide guests with practical information on the area. Lala Mustafa Pasa Mosque is 4.1 miles from the accommodation. Erzurum Airport is 9.3 miles away, and the property offers a paid airport shuttle service.

Balsoy Mountain Hotel is located in Erzurum.

This 23 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Sports/Activities, Child Friendly, and several others. This is a 3 star rated property and has over 51 reviews with the average score of 9.7 . Coming to Erzurum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 23 Bedrooms Hotel if you want to learn more about this place in Erzurum. These details are authentic, as they are provided by our partner, booking.com.

This Balsoy Mountain Hotel in Erzurum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Balsoy Mountain Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Designated Smoking Area
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Skiing
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Laundry

Facility Overview

Breakfast
  • Bar
  • Breakfast in the room
  • Special diet meals (on request)
  • Coffee house on site
  • Kid-friendly buffet
  • Restaurant
  • Kids' meals
Parking
  • Parking on site
  • Free parking
  • Parking
Accessibility
  • Toilet with grab rails
  • Raised toilet
  • Visual aids (Braille)
  • Visual aids (tactile signs)
  • Wheelchair accessible
Activities
  • Massage chair
  • Playground
  • Head massage
  • Kids' club
  • Back massage
  • Neck massage
  • Foot massage
  • Couples' massage
  • Full-body massage
  • Hand massage
  • Skiing
  • Evening entertainment
  • Public Bath
  • Sauna
  • Massage
General
  • Non-smoking rooms
  • Soundproof rooms
  • Family rooms
  • Facilities for disabled guests
  • Elevator
  • Safe
  • Designated smoking area
  • Heating
Guest Services
  • Fax/Photocopying
  • Express check-in/out
  • Car rental
  • Shuttle service (additional charge)
  • Shuttle service
  • Private check-in/out
  • Baggage storage
  • Ironing service
  • Shared lounge/TV area
  • Meeting/Banquet facilities
  • Dry cleaning
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Suit press
  • 24-hour front desk
  • Currency exchange
  • Airport shuttle
  • Room service
  • Invoice provided
Outdoors
  • Picnic area
  • Outdoor furniture
  • Garden
Security/Safety
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
Skiing
  • Ski pass vendor
  • Ski-in, ski-out access
  • Ski storage
  • Ski school
  • Ski rental on site
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
License number: 20360

Reviews

Value for money:
9.23
Location:
9.58
Staff:
9.46
Facilities:
8.98
Comfort:
9.38
Cleanliness:
9.31
Bartu
Jan 13, 2026 08:00:00 AM
Review Score:   10
Turkey
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed
Standard Double Room

Food & Drink

Minibar

Bathroom

Conditioner, Bathrobe, Towels, Body soap, Shower, Toilet, Shower cap, Bidet, Toilet paper, Shampoo, Hairdryer, Slippers, Private bathroom, Bathtub or shower, Free toiletries

General

Soundproof, Carpeted, Key card access, Ironing facilities, Smoke Alarm, Trash cans, Safe, Air conditioning, Heating, Fire extinguisher

Media & Technology

Flat-screen TV, Telephone, Cable channels, TV

Bedroom

Extra long beds (> 6.5 ft), Linens

View

View, City view, Mountain view, Garden view

Services

Wake-up service

Kitchen

Electric kettle

Accessibility

Roll-in shower, Upper floors accessible by elevator, Accessible by elevator, Lower sink, Raised toilet, Adapted bath, Entire unit wheelchair accessible, Emergency cord in bathroom

Room Amenities

Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Family Room
Room Type: Family
Room Size: 35 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Conditioner, Bathrobe, Towels, Body soap, Shower, Toilet, Shower cap, Bidet, Toilet paper, Shampoo, Hairdryer, Slippers, Private bathroom, Bathtub or shower, Free toiletries

General

Soundproof, Carpeted, Key card access, Ironing facilities, Interconnecting room(s) available, Trash cans, Smoke Alarm, Safe, Air conditioning, Heating, Fire extinguisher

Media & Technology

Flat-screen TV, Telephone, Cable channels, TV

Living Area

Sitting area, Sofa

Bedroom

Extra long beds (> 6.5 ft), Childrens' cribs, Linens

View

View, City view, Mountain view, Garden view

Services

Wake-up service

Kitchen

Electric kettle

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Sofa bed, Fold-up bed, Socket near the bed, Hypoallergenic pillow, Feather pillow, Clothes rack

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Check Hotel Availability
Nightly rates from:
USD164
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